Our Network and Facility
Great servers and features will get you nowhere
without a wide pipe. If you've hosted before on a T1 or even
OC3 connection, you're in for a pleasant surprise.
Our Network Operations Center is "OnNet"with Frontier
Global Center (FGC), which means that we have a direct fiber
optic connection between our Cisco 7200 router and theirs.
Being OnNet with a Tier-1 provider means that we don't link
to a backbone, we are actually on a backbone. We have no
phone circuit, and don't use a Telecom link to get to the
Internet; instead, we have an in-house connection directly
to FGC's ATM fiber node, located a few floors below our servers
in the same building. This fiber optic line can handle the
bandwidth of a T3 or an OC3, and with FGC's Dense Wave Division
Multiplexing (DWDM) technology, it can handle several times
the bandwidth of an OC3.
Multiple Backbones
We share the digital distribution architecture of FGC, which
is comprised of more than 25 high-speed private peering connections
to major Internet carriers such as MCI, Sprint, UUNET, AT&T,
AOL, Best, Erols, and others. FGC also has high-speed links
to 8 public exchanges including both MAE East and West and
several NAPS. To use an analogy, the private peering connections allow data to
travel from New York to LA on a non-stop flight, while the public exchanges enable
data to fly into the Spokane, Washington airport.
"Sometimes the Net is slow..."
What happens when your pipe is hooked up to a faucet that just trickles? Sometimes
even though your ISP and your web host are both functioning properly, you may
still have a slow data transfer rate. The Internet sends information all over
the country and the world, through a dozen or more computers on its way to you
-- and something's always getting serviced somewhere in that long chain.
Here's what we've done to speed things up:
Route Optimization
We have a large investment in BGP (Border Gate Protocol version 4) technology,
which allows the traffic to your site to travel more efficiently by finding the
best route for data to travel. On a typical server the traffic always takes the
same route from client to server. For them, if there is a bad node, traffic does
not get through at all. Because we use BGP protocol, different and more efficient
routes are taken between client and server depending on traffic loads and broken
nodes. This means our servers automatically look for the fastest route available.
Low Latency/High Throughput
Often providers operate their networks at three to four times responsible capacity,
and as a result the corresponding transfer times reach over 300ms for each hop
along the net. Our network daily average is 6.5% of its capacity, with mid-day
peak spikes reaching only 15.5% capacity. Our transfer times range from 15 to
80ms routinely.