Google Business Profile: Is it important?
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Google Business Profile: Is it important?

Google Business Profile (formerly known as Google My Business) is one of the best-kept secrets on the internet, even though it’s not really a secret.  Everyone knows that social media are important to have for business today, but most people think of Facebook, Instagram, Twitter, or even LinkedIn and YouTube before thinking of Google Business…

7 Simple Steps to Handle Negative Reviews

7 Simple Steps to Handle Negative Reviews

Online review sites such as Google, Yelp, and Facebook give consumers a voice regarding their experiences with a business. This helps give feedback to the business, and an idea of what to expect for other consumers and their friends. Sometimes this feedback is positive, sometimes negative. What should a business do when faced with some negative feedback…

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